Privacy Policy

We collect only the information needed to run our business and serve you:

• Contact information — name, email address, phone number, company, and any project details you share via our contact form or by email.
• Engagement information — details required to deliver services under a Statement of Work, including billing address and payment references.
• Technical information — anonymous analytics such as pages viewed, device type, browser, and approximate location, collected via standard web logs and privacy-respecting analytics.

• To respond to enquiries and provide requested services.
• To issue invoices, receive payment, and keep accounting records.
• To improve our website and understand how it is used.
• To comply with legal, tax, and regulatory obligations.

We do not sell your personal information to third parties.

We share information only with:

• Service providers who help us operate (hosting, email, analytics, payment processors), bound by confidentiality obligations.
• Professional advisors (accountants, lawyers) where necessary.
• Regulators or law enforcement where required by law.

We keep contact and engagement records for as long as needed to provide our services and to meet legal, tax, and accounting requirements (typically up to seven years after the end of the engagement). Anonymous analytics may be retained indefinitely.

We use appropriate technical and organisational measures to protect your information, including encrypted transport (HTTPS), access controls, and vetted service providers. No system is perfectly secure; we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or request portability. To exercise any of these rights, email support@novacreations.online. We will respond within a reasonable time.

Our website uses only strictly necessary cookies and privacy-respecting analytics. We do not use advertising cookies. Your browser lets you block or delete cookies at any time; doing so may affect site functionality.

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. Changes take effect when posted. Material changes will be highlighted at the top of this page.

Nova Creations
6, Attai Obio Offot, Uyo, Akwa Ibom State, Nigeria
Email: support@novacreations.online
Phone: +234 907 103 5245